Referrals or Request Services
How to Request Services or Make a Referral
To request services or to make a referral, click the link below. If there is a safety concern or other urgent matter, call 911 or crisis response. Call our office directly for any referral for clients who present a danger to self or others. If you prefer to call or need assistance please call 410-780-5203.
- For questions about Baltimore City, Baltimore County, and Harford County appointments, please contact Megan Holter or Ashley Beasley at (410) 780-5203 or fax to (410) 780-5205.
- For questions about Howard County, Montgomery County, Anne Arundel County, and Prince George’s County appointments please contact Melissa Klaus, at (410) 780-5203 or fax to (410) 987-4301.
We are excited you are here! We are able to quickly schedule Intake Appointments for day time scheduling.
- Our Intake Clinicians will meet with each new client, and their family in order to match them with a Therapist that will be the best fit for them.
- The therapist, client, and family (if involved) meet to discuss goals and come up with a plan on how all will work together.
- Our therapists are trained in a wide range of therapeutic approaches and will work with you to find the best fit. These approaches may include: Cognitive Behavioral Therapy, play therapy, art therapy interventions, Unified Protocols, Circle of Security. All of our clinicians are trained in culturally responsive and trauma info.
- We know life is busy and work to make scheduling as easy as possible. If evening appointments are requested, we will do best to accommodate.
What insurances does Thrive accept?
Thrive Behavioral Health primarily accepts Maryland Medicaid (currently administered through Optum, including Aetna Better Health, Wellpoint, Jai Medical Systems, Kaiser Permanente, Maryland Physicians Care, MedStar Family Choice, Priority Partners, University of Maryland Health Partners, and United Healthcare).
Depending on availability with credentialed providers we accept:
- Blue Cross Blue Shield
- Aetna
- Cigna
- Medicare (We do not currently have clinicians with availability for NEW clients who have Medicare)
- United Healthcare
- Tricare
- Johns Hopkins Health Care (EHP and USFHP)
What happens if I can’t afford copays or am uninsured?
- Students in Anne Arundel, Baltimore, Frederick, Harford and Montgomery Counties who have a financial hardship may be eligible for grant funds to cover copays or cost of services.
- Uninsured clients who may be eligible for Medicaid can apply for an “uninsured span” temporarily until Medicaid is active.
What happens next?
Thrive will contact the client and/or referral source within one week of receiving the referral to begin the intake process. Once assigned, the intake therapist will schedule an initial intake evaluation with the client. After completing the evaluation, it may take up to two weeks for a primary therapist to be assigned. In the time between the initial evaluation and assignment to a primary therapist, the intake clinician is available for therapy visits as needed or requested.
If this is an urgent matter, please contact your local mental health crisis at:
Anne Arundel County Crisis Response: 410-768-5522
Baltimore City Crisis Response: 410-433-5175
Baltimore County Crisis Response: 410-931-2214
Frederick County MHA: 211 or 866-411-6803
Harford County Crisis Response: 1-800-639-8783
Howard County Crisis Response: 410-531-6677
Montgomery County Crisis Response: 240-777-4000
Prince Georges County Crisis Response: 301-429-2185
The Trevor Project (Crisis Intervention and Suicide Prevention Services for LGBTQ+ Community): 866-488-7386
You may call our offices at 410-780-5203 to talk to one of our friendly Intake Coordinators. See more information below.