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Referrals or Request Services

We are currently accepting new clients in many of our programs! You may call our offices at 410-780-5203 to talk to one of our friendly Intake Coordinators. See more information below.

Due to an unusually high number of requests for services, we are temporarily unable to accept referrals for clients in Baltimore City, Baltimore County, or Harford County.

During the public health emergency, we are meeting with clients through on-line and telephone based platforms. Once the public health emergency is over, we will return to in-person services or continue telehealth (as permitted by regulations and insurance guidelines).

Thrive Behavioral Health accepts referrals from many sources which include, but are not limited to, local Departments of Social Services, schools, medical providers, hospitals, juvenile services, and self-referrals. We strive to work and maintain ongoing communication with referral sources throughout the intake process.

How to Request Services or Make a Referral

To request services or to make a referral, call (410) 780-5203 and ask for the Intake Coordinator in your area. Alternatively, download the referral form from the link below and fax the referral form directly to the intake coordinator in your area. If there is a safety concern or other urgent matter, call 911 or crisis response. Call our office directly for any referral for clients who present a danger to self or others.

For Baltimore City, Baltimore County, and Harford County, we are currently NOT accepting referrals. For questions, contact Megan Holter or Ashley Beasley at (410) 780-5203 or fax to (410) 780-5205.

For Howard County, Montgomery County, Anne Arundel County, and Prince George’s County, contact Melissa Klaus, at (410) 780-5203 or fax to (410) 987-4301.

Thrive will contact the client and/or referral source within one week of receiving the referral to begin the intake process. Once assigned, the intake therapist will schedule an initial intake evaluation with the client. After completing the evaluation, it may take up to two weeks for a primary therapist to be assigned. In the time between the initial evaluation and assignment to a primary therapist, the intake clinician is available for therapy visits as needed or requested.

Thrive currently accepts Medicaid (including Aetna Better Health, AMERIGROUP Community Care, Jai Medical Systems, Kaiser Permanente, Maryland Physicians Care, MedStar Family Choice, Priority Partners, University of Maryland Health Partners, and United Healthcare).

The information included on this site is for educational purposes only and is not intended to be a substitute for medical treatment by a health care professional. If you are experiencing a mental health emergency, call 911 or the crisis response number for your county listed on the Crisis Plan link below.

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Click To Download Our PDF Referral Form